Last Updated: September 2026

At RN Group, we respect your privacy and understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website, request information, contact us, or submit an inquiry.

Depending on how you use our website, this information may include:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Address or project location

  • Information provided through contact or inquiry forms

  • Project requirements or service-related information

  • Any other information you choose to provide to us

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information

2. How We Use Your Information

We use the information we collect for legitimate business and service-related purposes, including:

  • Responding to your inquiries and requests

  • Providing information about our services and products

  • Preparing quotations or project-related responses

  • Communicating with you regarding your requirements

  • Improving our website, services, and customer experience

  • Understanding how visitors use our website

  • Maintaining website security and preventing misuse

  • Fulfilling applicable legal or regulatory requirements

We only use personal information for purposes that are reasonably connected to your interaction with RN Group.

3. Contact and Inquiry Information

When you submit information through a contact form, inquiry form, or other communication channel on our website, we may use that information to respond to your request.

For example, if you contact us regarding LPG Reticulation, Fire Protection, Lift & Elevator, Generator & Power Solutions, Electrical Substation, Solar Energy, Interior Design, Water Treatment, Lightning Protection, or Garbage Management solutions, we may use the information you provide to understand your requirements and respond appropriately.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and provide a better browsing experience.

Cookies are small data files stored on your device when you visit certain websites. They may help us remember preferences, understand website traffic, and improve website performance.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Website Analytics

We may use analytics or similar technologies to understand how visitors interact with our website. This information may include general traffic patterns, page views, device types, browser information, and other non-identifying usage information.

These insights help us improve website performance, content, navigation, and user experience.

6. Sharing of Information

RN Group does not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our website, respond to inquiries, provide requested services, maintain technical systems, or perform legitimate business functions.

Where information is shared with service providers, we take reasonable steps to ensure that it is handled appropriately and only for relevant purposes.

We may also disclose information where required by applicable law, legal proceedings, regulatory requirements, or to protect the rights, safety, and security of RN Group, our customers, or others.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online communication, or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security of information transmitted or stored electronically.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

If you follow a third-party link, you will leave the RN Group website and will be subject to that third party’s privacy practices and policies. We are not responsible for the privacy, security, content, or practices of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

9. Children’s Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where necessary.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, comply with legal obligations, or protect our legitimate business interests.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

11. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

  • Request information about the personal data we hold about you

  • Ask us to correct inaccurate information

  • Request deletion of information where legally applicable

  • Withdraw consent where processing is based on consent

  • Ask questions about how your information is being used

To make a privacy-related request, please contact us using the contact information provided below.

12. Changes to This Privacy Policy

RN Group may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the beginning of this policy. We encourage visitors to review this page periodically to stay informed about how we handle personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us.

RN Group

Office: Block-B, Mirpur-6, Dhaka 1216
Phone: +8801742264946
Email: [email protected]

We will make reasonable efforts to review and respond to privacy-related inquiries in a timely manner.

14. Acceptance of This Policy

By using the RN Group website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it.

RN Group is committed to handling personal information responsibly and maintaining a transparent approach to privacy and data protection.